Policies

Thank you so much for choosing us to adorn your shop. Please take a moment to note our policies for wholesale orders and let us know if you have any questions prior to placing your order.

WHOLESALE TERMS

Total order minimum is $150 and we require each SKU to be ordered in quantities of 4.  You will not be able to checkout unless these two requirements are met. Please reach out to us if you have questions about the minimums.

Orders ship within 5 business days of placement via UPS Ground or from our warehouse in Augusta, GA. If you would like to use expedited shipping please reach out to us ahead of time. Expedited shipping only applies to the shipping time itself and not the time needed for packing and processing. 

We do not currently offer rush orders.

**Please note** items that say 'PREORDER' may have a longer turn around time. Turn around time for preorder items are listed in the product description.

Prepayment is required via credit card or PayPal. Net 30 terms are available on a limited basis after the 3rd and subsequent orders per retailer's request. If prefer to email your PO you can send it to orders@therainbowvision.com and we will process your order manually. Orders do not ship until invoices are paid.

If you need to make adjustments to your order please contact us as soon as you can so we can address the changes: orders@therainbowvision.com

If you receive your order and something is amiss please contact us with any questions or concerns and we'll do our very best to address the issue: orders@therainbowvision.com

 A note on proximity:

The Rainbow Vision does not offer exclusivity agreements. We do the best we can to check for store proximity when accepting new accounts, however, it's increasingly difficult for us to keep up with as we grow, and we cannot clearly gauge how small each community is. Please understand that we cannot refund for product due to proximity issues. If you have any questions or concerns about this policy we're happy to have a further discussion if you'd like to reach out: hello@therainbowvision.com